Privacy Policy

Information We Collect

We collect information that users voluntarily provide, including contact details submitted through forms, communication preferences, and any content provided when interacting with the website. Additionally, standard technical data such as IP addresses, browser types, operating systems, and usage patterns may be automatically gathered through analytics tools to ensure proper site functionality and security.

How We Use Your Information

The information collected is used to maintain and improve website performance, respond to enquiries, deliver requested updates, and ensure security across all services. We may also use aggregated, non-identifiable data to analyse user behaviour patterns, enhance content quality, and support operational decisions. No personal information is used for automated decision-making without explicit consent.

Data Protection & Security

We implement reasonable administrative and technical safeguards designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. While no online system can guarantee absolute security, we regularly review procedures to maintain data integrity and ensure compliance with applicable data protection regulations. Users are encouraged to exercise caution when sharing sensitive information online.

Data Sharing & Third Parties

Personal information is not sold or shared with unauthorised third parties. Limited data may be disclosed to trusted service providers who support website hosting, analytics, or maintenance activities, and only to the extent necessary for them to perform these services. Such partners are required to uphold confidentiality and apply appropriate security measures when handling user information.

Your Rights & Choices

Users retain the right to request access to, correction of, or deletion of their personal information, subject to legal and operational considerations. Individuals may also object to certain types of processing or withdraw consent where applicable. Requests can be made using the contact details provided on the website, and we will respond within a reasonable timeframe in accordance with relevant data protection laws.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Technical and analytical data may be stored for operational and security monitoring. Once retention periods expire, data is securely deleted or anonymised to prevent identification.